Frequently Asked Questions
How fast can an emergency plumber get to my home?
At Y-Team Plumbing & Heating, we offer 24/7 dispatch and respond to emergency calls in Jersey City as fast as possible - often within the hour, depending on your location and the time of day.
What should I do while waiting for the emergency plumber to arrive?
If it’s safe, shut off the water or gas line to prevent further damage. Our team at Y-Team Plumbing & Heating can also walk you through basic steps over the phone until your emergency plumber arrives.
Will I pay extra for an emergency plumbing call at night or on weekends?
We offer transparent, upfront pricing - even during emergencies. Y-Team Plumbing & Heating provides clear estimates before starting any work, so Jersey City homeowners aren’t caught off guard.
What if I’m not sure it’s a plumbing emergency?
If you’re facing flooding, no hot water, strange noises, or a suspected gas leak, call us immediately. Our emergency plumbing team will help determine the urgency and guide you from there.
Can a clogged drain really be an emergency?
Absolutely. Overflowing drains or sewage backup can lead to water damage or health risks. Our emergency plumbers can handle serious drain issues before they get worse.
Do you offer repairs or just temporary fixes during emergencies?
We do both - our goal is to resolve the issue fully during our visit. If a full fix requires extra parts or follow-up work, we’ll explain your options clearly and get it scheduled ASAP.
Are your emergency plumbers licensed and insured?
Yes. Every Y-Team Plumbing & Heating technician is licensed, insured, and trained to handle urgent repairs safely and efficiently - giving homeowners peace of mind.
Do you provide heating-related emergency repairs too?
We do. If your boiler or water heater fails, our emergency plumbing service includes full heating diagnostics and repairs to restore comfort fast.